Quality Policy
Justlog considers Quality a strategic pillar of its management and a determining factor for sustainability, competitiveness, and value creation for its clients, employees, partners, and other stakeholders.
Through its Quality Management System, Justlog is committed to conducting its business responsibly, promoting a culture of excellence, innovation, continuous improvement, and the involvement of all employees, ensuring that its decisions and processes are aligned with the organization’s mission, vision, and values.
To fulfill this commitment, Justlog bases its operations on the following principles:
1. Client
To meet the requirements and expectations of our clients, guaranteeing the quality of services provided and the safety and protection of the assets entrusted to us, maintaining a close relationship through monitoring and consulting their needs.
2. Accordance
Comply with all legal, regulatory, statutory, and other requirements applicable to the organization’s activity.
3. Quality Objectives
Establish, monitor, and review quality objectives aligned with the organization’s strategy, using indicators and results to evaluate process performance and the effectiveness of the Quality Management System.
4. Continuous Improvement
To promote the continuous improvement of the organization’s processes, services, and performance by identifying opportunities for improvement and implementing the necessary actions to increase the effectiveness and efficiency of the Quality Management System.
5. Risks and Opportunities
To identify and manage risks and opportunities relevant to the organization, adopting a preventive approach that contributes to the resilience, continuity, and sustainability of the business.
6. People
Valuing and engaging employees by providing safe, healthy, and inclusive working conditions, promoting skills development, participation, motivation, and well-being as essential factors for organizational performance.
7. Stakeholders, Suppliers and Partners
To develop relationships of trust and cooperation with suppliers, partners, and other relevant stakeholders, promoting responsible, ethical, and mutually beneficial practices that contribute to the organization’s objectives and the quality of services provided.
8. Innovation and Digital Transformation
To promote innovation and digital transformation, seeking to improve the efficiency and effectiveness of processes and ensuring information protection, cybersecurity, and the reliability of the systems used.
9. Sustainability and Environment
Consider the principles of sustainability in the management and development of the activity, taking into account the impacts of climate change and promoting responsible and sustainable practices.
10. Communication and Review
Communicate this Quality Policy to all employees and make it available to relevant stakeholders, ensuring its understanding and application.
The Quality Policy is reviewed periodically to ensure its continued suitability to the context, objectives, and strategic direction of the organization.
This Quality Policy constitutes the framework for defining and monitoring quality objectives and reflects Management’s commitment to stakeholder satisfaction, compliance with applicable requirements, and continuous improvement of the Quality Management System and the organization’s performance.
Vilar do Pinheiro, 13 de august de 2026
Management
